Privacy Notice
Last updated: April 3, 2026
1. Who We Are
cflo inc. ("we", "us", "our") is a software company based in Wilmington, Delaware, United States. We sell macOS audio software for DJs and music producers. You can reach us at contact@cfloinc.com.
2. What Data We Collect
We collect the following categories of personal data:
- Account data: name, email address, billing address, payment method details (processed by Stripe — we never store card numbers)
- Purchase data: order history, products purchased, license keys issued
- Usage data: pages visited, time on site, referring URLs (via Google Analytics, only with your consent)
- Device data: machine identifiers for software license activation (stored by Keygen.sh)
- Communications: support emails and messages you send us
3. How We Use Your Data
- Fulfilling your software purchases and delivering license keys
- Managing license activations and machine limits
- Sending transactional emails (order confirmation, license delivery)
- Responding to support requests
- Improving our website and products (analytics, with consent)
- Measuring advertising effectiveness (Facebook Pixel, with consent)
4. Legal Basis (GDPR)
For visitors in the European Economic Area, we process your data under:
- Contract performance — processing orders, delivering licenses
- Legitimate interests — fraud prevention, security
- Consent — analytics, marketing tracking (you can withdraw at any time via our cookie banner)
5. Third Parties We Share Data With
- Stripe — payment processing (privacy policy)
- Keygen.sh — license key management
- Google Analytics — site analytics (with consent)
- Meta (Facebook) — advertising measurement (with consent)
- DigitalOcean — infrastructure and hosting
- WooCommerce / WordPress — e-commerce platform
We do not sell your personal data to third parties.
6. Data Retention
We retain your account and purchase data for as long as your account is active and for 12 months after account termination, or as required by law. Analytics data is retained per Google's default retention settings (14 months).
7. Your Rights
Depending on your location, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Portability — receive your data in a structured format
- Objection — object to processing based on legitimate interests
- Withdraw consent — update analytics/marketing preferences at any time via the cookie banner
- Opt out of sale — see our Cookie Policy (CCPA)
To exercise your rights, email contact@cfloinc.com. We will respond within 30 days.
8. International Transfers
Our servers are located in the United States (DigitalOcean NYC). If you are in the EEA, your data is transferred to and processed in the US. We rely on Standard Contractual Clauses and the adequacy decisions of our processors to safeguard these transfers.
9. Changes to This Notice
We may update this Privacy Notice from time to time. We will notify registered users of material changes by email. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact
cflo inc.
221 W 9th St #549
Wilmington, DE 19801
United States
contact@cfloinc.com